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Help center

Creating an Account

Can I use hubiC on my mobile or tablet? Is there a surcharge?

You can get hubiC on an iPhone, iPad, smartphone or Android tablet, and soon on Windows Phone 8. All you need is an internet connection, via 3G, 4G or Wi-Fi. There are no additional costs - remote loading and use of the application are totally free (excluding your operator's internet connection fees, if not included in your package with them).

Is hubiC compatible with my devices?

The hubiC desktop application is available free of charge for Windows (from Windows XP SP3 to Windows 8), for Mac (Mac OS 10.6 or later) and soon for Linux command line, in the beta test version. The hubiC mobile apps are available free of charge for iPhone and iPad (from iOS 5.0), for phones and tablets on Android (from version 2.1)and Playbook tablets (version 10 or later). An application for devices equipped with the Windows Phone 8 system is also available. Theweb application is compatible with all internet browsers; Firefox (from version 4.0), Internet Explorer (from 8.0), Chrome, Safari, Opera…

How do I create an hubiC account?

You can create a hubiC account on this page, or directly from the or directly using the, once you have installed them on your devices. Then simply click on “I don't have an account yet” when the application asks you to authenticate yourself.

Will my hubiC space be available immediately?

After creating your account, you will receive an email almost instantly to inform you that your hubiC account has been created and is ready. You will need to click on the activation link contained in e-mail to fully activate your account.

Will my payment be secure? Can I get an invoice?

All bank transactions carried site on the website are secure. Once payment has been made and the service has been implemented, you will receive an invoice by email. Your invoices will then appear in theweb application from the "My account" menu, then "Invoices".

Is there a minimum subscription period?

If you choose a paid offer, the initial payment made enables you to make use of the hubiC service for 12 consecutive months. At the end of this period, you will be able to renew your subscription to hubiC.

Why should I choose hubiC over another online storage solution?

When you choose hubiC, your data will be stored on French territory and copied 3 times across 3 different datacentres. hubiC relies on the infrastructure of the European leader and world n°3 in web hosting (Source: Netcraft – November 2012). hubiC offers some of the lowest prices on the market, and allows very high volumes of data to be stored: up to 10 TB per user.

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